SHIPPING, DELIVERY + RETURNS
Introduction:
We will always aim to dispatch your order within 48 hours (working days) of confirmation. During busier times, we estimate 2-5 working days.
Next-day express delivery is available as an option at cost, as long as the order is placed Monday to Thursday, before 12pm.
​
Christmas Deliveries
** The last guaranteed posting date for standard pre-Christmas delivery is Tuesday 17th December, for next-day express it's Thursday 19th December before noon. ** Due to possible Royal Mail Postal delays deliveries may unfortunately be subject to those delays - we apologise for any inconvenience this may cause.
Orders placed on Friday after noon, including express delivery, will be delivered/shipped from the following Monday.
For more information on transit times, please contact us by email at contact@irislifestyle.store
Shipping Costs:
UK Mainland:
Standard Shipping (Small Goods Up to 2 Kg) - £4.95
Express Shipping, Next Day - £8.95 (Orders must be placed Monday - Thursday before 12pm)
We offer FREE SHIPPING on orders above £100 (UK Mainland Only)
Scottish Highlands, Islands and NI:
Please note that larger or heavier goods may incur an extra fee for delivery to certain parts of Scotland and NI. If you are looking to place an order for delivery to these destinations, please contact us at the office prior to ordering so that we can verify the costs.
Channel Islands & Ilse of Man:
Standard Delivery (Small Goods Up to 2 Kg) - £4.95
Tracked Delivery (Medium-Heavy Goods) - £20
Europe, USA, Canada & Rest of world
As a result of the impact of Brexit on deliveries outside of the UK, we are not currently offering overseas delivery. Whilst we work on clarifying the recent changes to trading terms between the UK and overseas destinations, we have taken the difficult decision of pausing all international delivery options until the situation is easier to manage.